Lynn's Comments: I recently had an appointment where the receptionist had incredibly long nails—to the extent that she couldn't type easily or send a message on her phone. "Holy smokes!" I said, "Those things are a handicap!" It wasn't the nicest thing to say. It just popped out. I was embarrassed. I apologized and was happy to leave. I thought, "That was something my mother would say!" My outspoken mother died at the age of 72. "Hi, Mom!"